At Smoknic, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
• Personal Identification Information: Name, email address, phone number, and postal address when you create an account, place an order, or subscribe to our newsletter.
• Payment Information: Credit/debit card details, which are processed through secure third-party payment gateways.
• Technical Data: Your IP address, browser type, and access times when you visit our website.
2. How We Use Your Data
We use the data we collect for the following purposes:
• Order Fulfillment: To process your orders, deliver products, and provide customer support.
• Marketing: To send you promotional emails about new products or special offers, only if you have opted in to receive such communications.
• Improvement: To enhance our website and service offerings by analyzing user behavior and preferences.
3. Data Protection and Security
We are committed to ensuring your data is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
• Service Providers: Companies who assist with payment processing, order fulfillment, and website management.
• Legal Authorities: If required by law or for the protection of our legal rights.
5. Cookies
We use cookies to enhance your experience on our website. Cookies help us understand how visitors use our site and provide personalized content. You can manage or disable cookies in your browser settings.
6. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:
• Access your personal data.
• Request corrections to inaccurate information.
• Request the deletion of your data, subject to certain exceptions.
• Opt-out of marketing communications at any time.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at info@smoknic.com.
